Q: What materials are your tools designed to process?

A: Our tools are engineered to handle a wide range of materials, including stone, concrete, masonry, ceramics, and various metals, ensuring clean cuts and high efficiency.

Q: Do you offer OEM or custom manufacturing services?

A: Yes, we provide full OEM and custom design support. You can provide your specific technical parameters or drawings, and our engineering team will customize the products accordingly.

Q: How is the product quality controlled during production?

A: We maintain strict quality control standards. Each product undergoes meticulous testing for raw material purity, performance, and durability to ensure international compliance.

Q: What is the estimated lead time for order delivery?

A: For standard inventory items, delivery typically takes 7-15 business days. Customized or bulk orders generally require 20-30 days depending on complexity.

Q: What payment methods and shipping options are available?

A: We accept major payment methods such as T/T and L/C. We support diverse shipping channels including express air freight, sea freight, and multimodal transportation to suit your timeline and budget.